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Pet Courier Scams

By: Sarah Clark (ILEX) - Updated: 10 Apr 2019 | comments*Discuss
 
Pets And Travel Scam Travel Scammers Pet

We've recently been on the receiving end of a pet courier scam using our website' s name to dupe people into paying for something that doesn't exist. Please note that we do not provide any services or products - just the great advice you see on this website. Here are some more details about the scam and other pet courier scams to be aware of.

How could you not be moved by the plight of the puppy that just happens to be the exact same breed that you’re looking for? You make contact with the person concerned and after they’ve asked you some questions about how you intend to look after their valuable pet, they decide that yes, you’re the perfect choice of owner, and all that remains to be arranged is the transporting of the pet to where you live.

But wait – it seems they are a fair distance away from you. So they’ll have to sort out pet transportation, and that’s not going to be cheap. Some cheeky fraudsters have been cashing in on the good name of www.petsanddtravel.co.uk to try and scam honest people out of their money, in an elaborate hoax that tries to part potential pet owners with cash for the costs of transporting the animals from one side of the country to the other. Concerned members of the public have been in contact with petsandtravel.co.uk, to find out whether requests for large sums of money are genuine.

It goes without saying that they are not. Petsandtravel.co.uk has never sold products to the public, and has absolutely nothing whatsoever to do with the scammers who are purporting to sell or trade pets.

Pet Scam Case Studies

Unbelievably, one potential pet owner was told that the reason he could only pay for his German Shepherd dog, (which was originally in Liverpool but had conveniently just been relocated to Northern Ireland), to be transported was...
“due to the high rate of fraud going on in the UK all their UK based account are under auditing and reconstruction so all their payment are been forwarded to their head quarter Cameroon.”(original grammatical errors included for reference here.)

Naturally, when asked to forward money to a Western union account, most people will be highly suspicious, but the fraudster continued, “you just have to trust me and make a payment of hundred pounds tomorrow.”

Thankfully, this astute consumer saw through the scam, but the side-effect of getting into correspondence with scammers in the first place is that he now gets bombarded with spam emails telling him that he’s won prizes and just has to send cash to be awarded them.

Another excited pet owner was pleased to find that someone had socialised beagles available to be adopted, allegedly because her mother (who lived in the Isle of Man) had recently died and the scammer was unable to take them in. The lady in question chatted over email with the pet scammer and was asked several questions about her own suitability as a pet owner, before being asked to send £200 “to include delivery”. In a later email the £200 was described as simply being the courier fee. The intended victim of the scam smelled a rat when the emails started asking for money for a courier firm called Pets and Travel, and gave the www.petsandtravel.co.uk website. She says,

“ I believe now the whole name, everything was made up. I got suspicious as I felt she went a little too far with her story, plus her grammar sounded foreign. I then went onto the website for Pets and Travel, as I am a natural cynic, to check if it was correct and obviously found it wasn't.”

What to look Out For with Pet Scammers

Consumer Direct advise that there are no pending investigations into this type of activity going on at the moment, and in fact it would be difficult to investigate anyway as the perpetrators of this type of pet scam are clearly based abroad and using fake email addresses. The adverts appear in several websites and have also been reported in USA, Australia and New Zealand and elsewhere.

Our Advice

Be wary of:
  • Sob stories about why the animals are being given away
  • Locations that involve a long journey for the pet – especially if they’ve conveniently ‘just moved’.
  • Requests to send money for transporting the pet using Western Union (especially to an account in Cameroon)

Sample email:

Here is an example of the email you might receive following an initial enquiry:

"We are very happy to read from you so soon,And i have just attached some of the pics and we are sure you are going to loves and spoil her with love ,cuddle , attention and provide her with all her needs . We need Her to go into a lovely and caring and a forever home. Firstly let me tell you about her .She is called Louisa . She is veterinary checked and vaccinated and have all health records till date and all papers . So we are giving her to a good home and for ever home...

Since you guys are not so close to us, we shall use the Pet Delivery Carrier and they will get the puppy delivered at your home address that you will provide to us. As soon as we have the details, we shall prepare the change of ownership papers before we do the delivery registration with the Carrier . Do get back to us with the details so we can prepare the change of ownership papers and do the delivery registration with the Courier. You will have to pay just £200 and that is directly to the Courier company before delivery as the agency will need the money to process all the delivery documents before transportation of the puppy okay and also send all the relevant papers work via the Courier service."

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Share Your Story, Join the Discussion or Seek Advice..
[Add a Comment]
I've just been interested in a pug that was 11 weeks and 4 days old called donut that has just surprisingly justmoved to thurso but when i asked what the name of the company she was using she said that the website isn't active due to website maintancegone to search the company and came across this website and realised it was a scam im so glad that i saw this before i handed any money over her name is Isabella James
Loulou - 10-Apr-19 @ 6:47 PM
I bought a pug from someone we paid £260for yous to deliver from Thurso to kilwinning and they said that l had to pay an£398.00 and l refused to psy and l think there should be brought here for delivery from a lady in Thurso
Hyper - 13-Mar-19 @ 12:31 AM
Today I paid 200 pounds for a husky puppy. The owner wrote to me that I should send the money to the Western Union courier, so I sent the cow. the courier sent me an email that I have to pay £ 500 as insurance, and that the payment will be refunded tonight on delivery of the dog. I was wondering, and I did not send 500 pounds anymore. I have no money, no dog. We have 4 small children and now they have nothing to eat, so never send the money in advance! By the way, I sent a penny to Cameroon, with the courier headquarters there.
Jaroslava - 29-Jan-19 @ 12:38 AM
I’ve had this twice now! Two ladies emailed me saying they had dogs in Belfast and would ship them over to the UK for £100. Luckily I will not give money until I have viewed a dog and know it fits into my family as I have a little one.
Emy - 13-Jan-19 @ 11:03 AM
Hi think I’ve uncounted on the same person he advertised the puppy in Nottingham which was not to far from me but then when I made contact though email he then convinced moved to Orkney Scotland he didn’t Evan offer me to see the puppy he just said it was £100 for the puppy and an extra £50 for the courier then he rang me to tell me to follow instructions on email and to do it quickly was suspicious had a very strong accent so went to my bank to ask there advise and lucky I did cause she told me not to and he was clear it was a scam
Laura - 18-Dec-18 @ 4:44 PM
This is for madmum. I have been speaking to the same lady regarding a pug. Exactly the same as said by madmum. This is definitely a scam. She advertised this on Facebook. I have now said it will be better for me to come and view and I've had no reply.
Hel - 16-Dec-18 @ 2:00 PM
Hi I’ve been after a puppy on Fb 14 week old pug, the lady wants my details so she can have her delivered to me tomorrow cost of £120, not sure if it’s a scam, my daughter would be heart broken if the dog never arrived she said because of Xmas I can pay the other £150 after Xmas which was the price of the dog as she wants it to go to a loving home......please help as I don’t know what to do she doesn’t seem to want to give me the name of the delivery company and they will only take card payment!! I don’t wanna be scammed, she is in Scotland due to a marriage breakup and not having time for the dog
Madmum - 15-Dec-18 @ 10:16 PM
I've been having correspondence with a Norbert Adkindon about a supposed German Shepherd puppy, full kc registered and trained for 500quid? I don't think so, so I googled and straight away this site popped up. I have asked what they have to say for themselves but have a feeling I'll be waiting a very long time. It's amazing how asking for a PayPal address scares people when you say you don't do business any other way!!
Clairem1604 - 5-Oct-18 @ 4:54 PM
I was given a dog from Scotland ,i waited a week and had ro pay 269.oo to pet taxi vip and was told the pup would be with me by the 22 sept ,they know say the want 195.00 to send him from Liverpool to me and told me i had his papers wich i have not received . I phone then and said you told me i had nothing else to pay after i payed the 269.00 and the openly agreed and said yes but still demand 195.00 . I told them no and refund my money as up to now have not recived so im going to involve the police
Sez - 5-Oct-18 @ 7:39 AM
I think I have been part of a scam. No money has been given but the apparent owner gave me his address and after checking the internet the address given was a coffee shop in Belfast. He said he was arranging delivery of a dog through global pet sitters (couldn’t find them on the internet) I called him to ask questions and he cut me off. I am furious and concerned now that I am going to get a call from a courier company demanding money.I haven’t been asked for any money and not given any over thank goodness.Any advice would be grateful. Thanks
bongo1216 - 20-Sep-18 @ 4:16 PM
I too have had a scam about a male and female pug puppies that needed to go to good adoption home due to the owner named abigail layla had a new job and couldn't give the puppies the love they needed.I since found this is a false account on fb. She or who ever it is was asking me to email not to go through messenger. They were asking for transport courier fee and registration fee. Thank god I realised it was a scam.
Kim - 20-Aug-18 @ 2:47 PM
Tracy - Your Question:
We alsonthis very evening answered an ad for bichon frise pups advertised in liverpool when contacted they insisted I email amd proceeded to tell me they have moved to orkney scotland and I would have to use a let carrier that they will arrange at an extra cost. Inwas un easy so googled the name and bingo I find this thread. Norbert adkindon was the name used and also used name atkins. Beware these scammers.

Our Response:
Well spotted and do contact Trading Standards to report this.
PetsAndTravel - 10-Aug-18 @ 2:36 PM
We alsonthis very evening answered an ad for bichon frise pups advertised in liverpool when contacted they insisted i email amd proceeded to tell me they have moved to orkney scotland and i would have to use a let carrier that they will arrange at an extra cost. Inwas un easy so googled the name and bingo i find this thread. Norbert adkindon was the name used and also used name atkins. Beware these scammers.
Tracy - 9-Aug-18 @ 9:32 PM
Gaby - Your Question:
We’ve just been looking into getting a cavalier, found some in Northwich, we then contacted them and ‘Norbert Adkinson’ conveniently are now in Orkney, Scotland and said if we pay using post office money gram they will use a courier to transport us the puppy. I had a feeling it was dodgy, so I searched Orkney pet courier transport and came up with this thread, definitely won’t be falling for it now, cant believe people can be so horrible :( so glad we found this thread

Our Response:
Thanks for sharing your experience, another company name for people to look out for.
PetsAndTravel - 25-Jul-18 @ 1:48 PM
We’ve just been looking into getting a cavalier, found some in Northwich, we then contacted them and ‘Norbert Adkinson’ conveniently are now in Orkney, Scotland and said if we pay using post office money gram they will use a courier to transport us the puppy. I had a feeling it was dodgy, so I searched Orkney pet courier transport and came up with this thread, definitely won’t be falling for it now, cant believe people can be so horrible :( so glad we found this thread
Gaby - 22-Jul-18 @ 8:10 PM
Ive just come across a Norbert Barrow selling english bulldogs originally he was in birkenhead now he is in Kirkwall in Orkney in Scotland. He seemed legit but it was too risky to just risk driving 9 hours for a pup that may well not be there, he was advertising English Bulldogs at £800 a pup. He wanted me to answer all sorts of questions about me and my family and what kind of place the puppy would be residing. All seemed very Legit. Obviously isn't on further inspection
RodDangle - 15-Jul-18 @ 5:02 PM
We came across Norbert Barrow selling 4 husky pups. Originally was located not far from us and then when i enquired he said they had moved to Scotland and would need to use a pet courier service. My husband googled his name and found this thread, thankfully! So we carried on the exchange, answered all his questions in a manner no sane person would give their beautiful pup too and he is STILL trying to sell us the dogs. Unbelievable!
riv - 10-Jul-18 @ 10:11 AM
We've also been conversing with a gentleman called Norbert Barrrow, who was selling Siberian Huskies in Doncaster. When we messaged him he explained he'd relocated to Scotland but would send pup by courier. My suspicions and quick Google search brought me to this site. Lesson learnt.
BW - 9-Jul-18 @ 8:34 PM
Hello I have the same situation, they advertise themselves as they are in London, then asking me to send email, the person is Norbert Barrow! Apparently they are in Kirkwall and asking for £200 deposit They sent me an email to send the money through money gram to Cameroon to Donald Wills.
Eni - 6-Jun-18 @ 9:51 AM
So I've been paying for a dog using this website and it's a scam I've never thought until I typed the 'business' name in and I've paid £600 all together bells started ringing today when they asked for £400 and tilt I'd be refunded it all.
Rasha - 5-Apr-18 @ 12:08 PM
So a lady going by Mary Nixon was selling an 11 week pug puppy through a Facebook page as she had to take her aunt over seas for treatment. My daughter took it up on her self to reply and then was asked to make contact via email which she did, she was then advised that it would be registered with 247petviptaxiservice and all that would be paid would be the amount for delivery. This was done then a email was recried from this so called company for a charge of £225 to be paid through the post office on a money gram form one confimation of payment had been emailed back to them the puppy would be delivered. My daughter paid this then received an email with the delivery date and time. On the morning of the delivery she then got another email to say there had been a issues with animal control at check in and needed to pay £391 for paper work to be sorted and this would be filly refundable on delivery if the pup. Bless her she went and paid this the same way and sent confirmation then got another email with delivery time. Well I bet you can guess yes half hour before delivery was due she got another email wanting more money £291 for something else... this is when she has come to me and told me what's going off. I emailed the lady I'd that's what you can call her and got abuse back about how could I live with self abandoning a puppy. Wow I'm not going to what I said back. Please be so careful they email addresses that are been used at minute have been reported but I'm sure they will be under another name very shortly and new emails...
Sam - 22-Mar-18 @ 12:02 PM
I pretty sure I am being scammed. Larry Vena says he has a 12 week old English Bulldog puppy. I need to pay $50 plus $175 transport with $25 refund on arrival. He also has quite a few purebred dog being up for free adoption.
N/A - 21-Mar-18 @ 6:25 PM
Dont trust loot. com pet adverts. The people thag post there are simply scamers. I have recived email from Susan saying she has husky puppies to sale and shes not looking to make money. She was also from isle of man. And when i ask her to call me it was a guy pretending to be a women. She promised me in the email that someone will call me tomorrow about the delivery. Watch out guys and don't give your details. Plus don't believe in dog delivery.
Domi - 27-Dec-17 @ 12:13 AM
Cheryl - Your Question:
I found a lady giving a 12 week old pug away for free from the isle of man only catch was I had to pay the pet taxi vip firm £215 for delivery and then I would receive him same day but I got an email off the pet taxi VIP claiming I needed to pay £358 for a certificate to release him from the airport quarantine and I would receive that amount in full by cash on delivery of him I instantly worried again n confronted the lady by email she paniced by say she will get him bk n she will look after him she said she has used this firm b4 n had no problems but then when looking up the pics an videos of the pup she sent they were on YouTube she just emailed me them her name was Charlotte jacob she has a Facebook account she told me her address upon looking that up its in the middle of nowhere in a field this women needs to get a heart lucky I didn't tell my 2 yoinf boys I was getting the pup or they would of been heartbroken please be carefull she keeps changing her name

Our Response:
Thanks for pointing this out, do report it to Trading Standards and also Facebook. We hope people will see this and take heed.
PetsAndTravel - 19-Dec-17 @ 2:56 PM
I found a lady giving a 12 week old pug away for free from the isle of man only catch was i had to pay the pet taxi vip firm £215 for delivery and then i would receive him same day but i got an email off the pet taxi VIP claiming i needed to pay £358 for a certificate to release him from the airport quarantine and i would receive that amount in full by cash on delivery of him i instantly worried again n confronted the lady by email she paniced by say she will get him bk n she will look after him she said she has used this firm b4 n had no problems but then when looking up the pics an videos of the pup she sent they were on YouTube she just emailed me them her name was Charlotte jacob she has a Facebook account she told me her address upon looking that up its in the middle of nowhere in a field this women needs to get a heart lucky i didn't tell my 2 yoinf boys i was getting the pup or they would of been heartbroken please be carefull she keeps changing her name
Cheryl - 17-Dec-17 @ 4:18 PM
I have just hadlucky escape. A Nacey Winifred. Posted a pug puppy 11weeks of age needing a new home due to her having to relocate to the Isle of Man . After back and forth texting. She said she was happy for me to have the pug. All I would have to pay is the transportation cost of £215. The next day she sent an email that I would need to pay cash into the post office. She then said someone will ring me and talk me through how to do it . I then said no I will not be handing cash over to anyone. And the ask what company she was using. That is how I came across this page . I would just like to say thank you to everyone for the comments on here . Thank goodness £215.
Kat - 20-Oct-17 @ 7:00 PM
I have been speaking to a woman in Dublin and said she could courier a Dachshund. She has sent pics and I have told her the date I want the puppy,delivery address etc. She has not asked for any payment yet but I'm starting to worry it's a scam and I'm heartbroken. What is the safest way to send money thanks
Zohan87 - 27-Aug-17 @ 6:28 PM
After seeing a puppy advertised on online, I contacted the breeder on email to get some more details. He responded via email by the name Arnold. He told me he is selling the puppies due to his pregnant wife and they have no time to look after them.He sent me loads of puppy photos following email. I was lured into the cute puppy and decided to get one.He said he is based in Ireland and is able to ship to my current address which is in london and he has no problem in doing so because he has done it before by using a courier company. We then agreed to pay full amount to the courier when the dog arrives to my doorstep. The next email he asked me to pay 600 pounds for the puppy plus 100 for the transfer fee so 700 altogether in full.He promised a delivery on the same day if I quickly paid for the full amount. (all via email) But failed to do so and the Pets Shipping UK company called me (no caller ID) to say that they had a problem which occurred last minute.The rest of the fraud continued with many phone calls with the Pets shipping uk company with the guy called Joel who sounded Nigerian-like voice, unable to make clear scene of any details but very convincing and said there was no direct flight so I would need to wait for the next day and he is looking after the puppy.The next day came, Joel called said that another problem occurred. He said my puppy went to see the vet. The puppy did not have up to date vaccine or a crate. So for him to to ship my puppy, I would need to pay 100 pounds for a vaccine and 1050 pounds for a heated crate which will fit onto the uk regulation plane and when the puppy arrives they will refund me the full amount in cash by the courier. He said it was urgent and I need to pay within 2hrs to enable him to ship on the same day.I payed the full amount thinking I will get the refund as promised.He got the money and called me for a confirmation. He then said he's shipped my puppy and it is on the way there and promised arrival time 5:45pm uk time 24/08/2017. At 4pm he called to say there has been another problem. He also emailed me too and said that the puppy actually arrived in Newcastle and it is stuck there until I pay for another 1650 pounds of pet insurance. He also said it will be refundable, again. This is when I had a feeling and searched online that this is defiantly a scam and called my bank straightaway to report a fraud. I called Joel back he sounded very defensive and angry when I asked for a refund and refused to do so.
Lucy Jia - 27-Aug-17 @ 11:49 AM
I am speaking to a lady and she wants To sell me to pug puppies for free but I have to pay 100 towards derlivey.. I'm not sure whenever she is being genuine I hope that she is but i don't no what the best website there is to send money and get a refund if she doesn't fall though? I need some help before i buy
Han1238 - 26-Aug-17 @ 10:01 PM
I was scammed for a lot of money from a company calling themselves Royal Pet Express. I saw a cockapoo puppy advertised and thought it was a good deal, was then told that owner had moved to Isle of Man and couldn't keep the puppies which was why they were such a reasonable price.I should have realised the scam when I kept getting requests for more and more money. When I questioned the courier they were very cagey about when the puppy would be delivered and every time they told me a date they changed it at the last moment. This bogus puppy has now been in transit for over 4 weeks and the courier company have stopped responding to my emails and I refuse to ring them as the number is 07031 which I have since found out is a premium rate number. The money was always asked for by money gram or Western Union and always paid to the courier in, yes you've guessed it Cameroon. The last I heard was that the puppy was ill and in a pet hospital but since then have heard no more. I feel such an idiot that I fell for this but unfortunately I let my heart rule my head. I have reported the matter to the police but I know that I will never see any of my money or indeed the puppy. Please do not deal with Royal Pet Express you will only end up out of pocket and with nothing to show for it at the end.
Deefac - 26-Aug-17 @ 9:37 AM
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Latest Comments
  • Loulou
    Re: Pet Courier Scams
    I've just been interested in a pug that was 11 weeks and 4 days old called donut that has just surprisingly justmoved to thurso but when i asked…
    10 April 2019
  • Hyper
    Re: Pet Courier Scams
    I bought a pug from someone we paid £260for yous to deliver from Thurso to kilwinning and they said that l had to pay an£398.00 and l refused to…
    13 March 2019
  • Jaroslava
    Re: Pet Courier Scams
    Today I paid 200 pounds for a husky puppy. The owner wrote to me that I should send the money to the Western Union courier, so I sent the cow.…
    29 January 2019
  • Emy
    Re: Pet Courier Scams
    I’ve had this twice now! Two ladies emailed me saying they had dogs in Belfast and would ship them over to the UK for £100. Luckily I will…
    13 January 2019
  • Laura
    Re: Pet Courier Scams
    Hi think I’ve uncounted on the same person he advertised the puppy in Nottingham which was not to far from me but then when I made contact…
    18 December 2018
  • Hel
    Re: Pet Courier Scams
    This is for madmum. I have been speaking to the same lady regarding a pug. Exactly the same as said by madmum. This is definitely a scam. She…
    16 December 2018
  • Madmum
    Re: Pet Courier Scams
    Hi I’ve been after a puppy on Fb 14 week old pug, the lady wants my details so she can have her delivered to me tomorrow cost of £120, not sure…
    15 December 2018
  • Clairem1604
    Re: Pet Courier Scams
    I've been having correspondence with a Norbert Adkindon about a supposed German Shepherd puppy, full kc registered and trained for 500quid? I…
    5 October 2018
  • Sez
    Re: Pet Courier Scams
    I was given a dog from Scotland ,i waited a week and had ro pay 269.oo to pet taxi vip and was told the pup would be with me by the 22 sept…
    5 October 2018
  • bongo1216
    Re: Pet Courier Scams
    I think I have been part of a scam. No money has been given but the apparent owner gave me his address and after checking the internet the…
    20 September 2018